Lawsuits against one of Portland’s best-known young companies allege that Ruby Receptionists overcharged 18,000 clients by more than $30 million. Parallel cases filed in federal and state courts seek class-action status, alleging the Portland-based answering service didn’t properly disclose how it charges for time its operators spend talking with clients. And the suits allege Ruby...Read More

Two class action lawsuits have been filed against Ruby Receptionist, Maiden Insurance, LLC v. Ruby Receptionist, Inc., and McKenzie Law Firm P.A., and Oliver Law Offices, Inc. v Ruby Receptionist. Both lawsuits allege that Ruby Receptionists’ undisclosed billing practices resulted in customers receiving fewer “Receptionist Minutes” than they were originally contracted and paid for, and overcharged companies...Read More